Tag Archives: Alex and Ani

Top 5 Customer Experience Strategies for Chief Digital Officers in Retail [VIDEO]

“Not everybody shops online, and not everybody shops offline,” said Faisal Masud, CDO & EVP of Global E-Commerce at Staples. Masud highlights just how interesting and complex the challenge of a retail Chief Digital Officer can be. You’re neither completely online nor off. Doomsayer predictions that every brick-and-mortar store would be demolished and replaced with […]

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