Tag Archives: Michael Buckley
Michael Buckley

Customer Personalisation and Data: Are You Being Creepy, or Cool? [VIDEO]

Last year two million Australians received a message from melanoma. The deadly skin cancer “liked” and commented on beach or poolside pictures posted by people on social media. It also provided information on identifying and preventing melanoma. Melanoma, in this case, was actually an algorithm developed by agency GPY&R. The goal was to raise awareness […]

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Creepy Versus Cool: Striking the Right Balance in Customer Personalisation

In the mid-1990s, it would have been unheard of to have your location tracked by military satellites. Today, this happens around the clock with smartphone GPS and a host of location-based mobile services. It would have been equally odd that a high school acquaintance that you hadn’t seen in 10 years knew the details of […]

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