Organizers for the inaugural Sydney CDO Summit, presented by Accenture Digital, have announced that sales have exceeded expectations and that the event, hosted at the UTS Business School in Sydney on 1 March 2016, has completely sold out of tickets. Attendees at the CDO Summit will learn how to focus zealously on improving the customer experience, build and […]

Experts to reveal the DNA of the Chief Digital Officer at Sydney CDO Summit on March 1 2016
The Chief Digital Officer title has been controversial since conception. Are Chief Digital Officers just glorified CIOs, CTOs or CMOs? Or is this a unique leadership role with completely different origins? Do CDOs require a technology or marketing background, or does their role demand a completely different perspective altogether? To shed light on this timely issue, Paul […]

Creepy Versus Cool: Striking the Right Balance in Customer Personalisation
In the mid-1990s, it would have been unheard of to have your location tracked by military satellites. Today, this happens around the clock with smartphone GPS and a host of location-based mobile services. It would have been equally odd that a high school acquaintance that you hadn’t seen in 10 years knew the details of […]

BEING Digital, with Google, Westpac, Harvey Norman and SmartClinics at the Sydney CDO Summit
Is your digital strategy only skin deep? Many organisations are finding it challenging to capture the full value of revolutionary breakthroughs in digital innovation. Some have figured out how to use digital technology to drive down costs and become more efficient, akin to “looking digital.” Others are grappling with how to take things further in […]

What Chief Digital Officers Need to Know About IoT, with Intel, Visa, Microsoft, and GroupM
By 2019, it’s estimated that up to 40 billion devices may be connected to the internet or each other. Welcome to the “internet of things,” or IoT. It’s a world where a refrigerator can send you a message on your phone when your milk is about to expire, and also a coupon to buy a […]