“We are just drifting into the digital age. Why aren’t we demanding it?” asked Jon Cumming, Chief Digital Officer at ACT (Australian Capital Territory) Government.
Cumming is part of a new wave of public sector CDOs who want to bring about the “smart city,” where digital innovation improves public services, engages its citizens, and spurs local economies.
This brings about important questions about the role of public sector CDOs: are they there to develop and deliver digital strategy, and “redo the website,” or do they also have a responsibility to build ties in the broader residential, academic, and business communities?
To explore this further, three Chief Digital Officers working for city governments will share the stage for the first time in Australian history for the “Digital Cities” panel at the Sydney CDO Summit on March 1, 2016, hosted at the UTS Business School and presented by Accenture Digital.
This moderated discussion will explore how the roles of CDOs in various cities differs, and whether each city has – or should have – different demands of their CDO.
Is the CDO’s primary responsibility to focus completely on the consumer, or ratepayer?
“We exist to create services so good that people prefer to use them,” said Mike Bracken, former CDO at U.K.’s Government Digital Service, and the first U.K. Chief Digital Officer of the Year award recipient.
“We’ve concentrated zealously, almost evangelically, on users.”
Or do CDOs need to play a broader role in accelerating local digital economies?
That’s what 2014 U.S. Chief Digital Officer of the Year award winner Rachel S. Haot did during her time as New York City’s CDO.
Haot expanded the CDO role when she embraced not only customers (citizens), but also the startup and academic communities.
Learn more about the strategies and tactics of Australia’s public sector CDOs. The “Digital Cities” panelists for the Sydney CDO Summit include:
- Cat Matson: Chief Digital Officer, City of Brisbane at Brisbane Marketing
- Jon Cumming: Chief Digital Officer at ACT Government
- Michelle Fitzgerald: Chief Digital Officer at City of Melbourne
They are poised to take advantage of a wave of public sector investment in digital in Australia, including the $1.1 billion AUD in innovation investments from the Federal Government, and the recently launched Digital Transformation Office (DTO) headed by CEO Paul Shetler, one of the featured keynoters at the upcoming Sydney CDO Summit.
Paul is pictured below, from the “Digital Transformation in the Public Sector” panel at the UK CDO Summit in October 2014 at the BBC:
See Select Sydney Speakers:
If you are tasked with understanding what digital leaders must do in order to succeed in almost any industry, the best place to learn more is at the CDO Summit.
The Early Bird discount ENDS IN JUST THREE DAYS, on January 31, 2016!
Register today for the Sydney CDO Summit on 01 March, 2016, hosted at the UTS Business school and presented by Accenture Digital.
The CDO Summit is the “must-attend” digital event of the year. The 2013, 2014 and 2015 CDO Summits received stellar endorsements from dozens of speakers and attendees alike:
Managing Director, Digital Strategy/Editorial Director
Harvard Business Review
President Barack Obama 2008 and 2012
Chief Digital Officer
Vice President, Client Solutions